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Browser Stats For The BBC Homepage

Posted by Zonk on Mon Oct 24, 2005 06:45 AM
from the edification-early-and-often dept.
Lord_Scrumptious writes "An interesting article titled 'The software used to access the BBC homepage' has recently been published on a blog by a BBC employee. It's all about the different browsers and operating systems accessing the BBC's homepage. The analysis is from a week of page requests in September 2005. Not surprisingly, Internet Explorer accounted for 85% of site visits, but Firefox had a very respectable 9.7% share. Even requests from Sony's handheld PSP device were recorded, but interestingly there's no mention of mobile phone devices."
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  • Finally.... (Score:5, Insightful)

    by odaen (766778) on Monday October 24 2005, @06:49AM (#13862513)
    Finally some reliable website records which arn't off some obscure coding page. :)
      • Re:Finally.... (Score:5, Informative)

        by searlea (95882) on Monday October 24 2005, @08:05AM (#13862761)
        You make a good point, that cache config can affect the amount of traffic directly hitting your website, and therefore affects your logs.

        However, given the headers returned by the BBC site, caches should NOT cache the HTML, as the headers say the content expires immediately:

        Expires: Mon, 24 Oct 2005 11:57:59 GMT
        Date: Mon, 24 Oct 2005 11:57:59 GMT
        Content-Type: text/html
        Server: Zeus/4.2
        Cache-Control: max-age=0

        So, the BBC figures may be more accurate than you think.

        • However, given the headers returned by the BBC site, caches should NOT cache the HTML, as the headers say the content expires immediately

          Actually, it doesn't say that caches should not cache the resource, it says that caches should revalidate the resource before serving it again, IIRC.

          Which BBC site are we talking about anyway? I'm getting completely different headers for www.bbc.co.uk:

          HTTP/1.1 200 OK
          Date: Mon, 24 Oct 2005 12:10:13 GMT
          Server: Apache/2.0.54 (Unix)
          Set-Cookie: [snip]
          Set-Cookie: [s

      • The relevant information is not the raw number, but the trend. If you see Firefox gaining 1% every month of so, then is is reasonable to conclude that Firefox is gaining marketshare--in fact, it is even reasonable to assume that that gain is about 1% per month, since statistical anomalies and distortions caused by "AOL tweaking their cache configs" averages out to noise in a long-term trend.

        While you are right that an accurate snapshot is impossible, snapshots only matter to magazine writers facing a deadli
  • Mobile devices (Score:5, Informative)

    by griffinn (240043) on Monday October 24 2005, @06:51AM (#13862519)
    There are specific editions [bbc.co.uk] for mobile devices. It's no wonder that they don't access the the front page directly.

    Many people go to BBC, CNN and other major sites through their mobile service provider's front pages. These would naturally point to the dedicated mobile editions too.
    • Also those web savvy enough to be using firefox would go directly to the section of the bbc webby they need (like news.bbc.co.uk). I find nothing particularly useful about the bbc homepage.
  • errr (Score:5, Insightful)

    by scenestar (828656) on Monday October 24 2005, @06:52AM (#13862523) Homepage Journal

    Linux (various distributions) 0.41%

    Windows Vista 0.15%

      MSFT's unreleased os has nearly the same market share as linux?

    We've got a long way to go.
    • by Colin Smith (2679) on Monday October 24 2005, @07:14AM (#13862594)
      So it's probably about right for UK business desktop stats.

       
    • MSFT's unreleased os has nearly the same market share as linux?

      By that logic, Windows 98 has nearly the same market share as Windows 2000.

      Windows 2000 16.5%
      Windows 98 6.6%
      • Re:errr (Score:4, Insightful)

        by odaen (766778) on Monday October 24 2005, @07:04AM (#13862564)
        So what you are saying is that 1 in 11 people I walk up to on the street will be using Linux?

        I think not.
      • . . . can you please point out some sites that routinely reject Linux users?

        It was once useful to make sites think that you were visiting using a different browser other than IE, but, for the vast majority of web sites, those days are long gone. I have never, on the other hand, had to pretend to be using another OS to visit a site, never.

        I would be greatly intrigued if you could give some examples that require you to be identified as using Windows.
      • Re:errr (Score:5, Insightful)

        by Tet (2721) <slashdot AT astradyne DOT co DOT uk> on Monday October 24 2005, @07:29AM (#13862636) Homepage Journal
        Most linux people use a browser string to look like windows so sites wont reject them.

        Errr... no. Most Linux users will use the default setting for their browser, which for most people will not identify them at using Windows or IE. Yes, a very small number of people will do this, but to claim that it's "most" is just laughable.

        • Re:errr (Score:3, Insightful)

          I agree, this used to be true but no longer.

          Two reasons: first sites started working, in that at least they removed the check and just fed their HTML, whether or not it worked on non-IE. Second is that the newer browsers support *temporarily* changing the string in a user-friendly way, old browsers would be permanently switched to IE as soon as the user fixed it to display one page.

          Actually I suspect a large percentage of those very old IE versions they list are actually alternative browsers permanently swi
      • Re:errr (Score:3, Insightful)

        Do you really think that the sort of traffic the BBC gets will be affected that much by a slashdotting? Or do you not notice the half a dozen or so links a month from here to there?

        Make no mistake, slashdot is big traffic-wise, but the BBC is much, much bigger (especially if you consider the whole bbc.co.uk domain, and not just news.bbc.co.uk)
  • by nmoog (701216) on Monday October 24 2005, @06:52AM (#13862525) Homepage Journal
    ...with a shiny firefox user agent string - we could easy get that figure up to 30%!
  • by Mad Man (166674) on Monday October 24 2005, @06:52AM (#13862526)
    As of September 2005 [e-janco.com], Internet Explorer has an 85% market share, while Firefox has a 9.5% market share.

    The BBC's numbers are simply representative of this, as any large web site would be.
  • mobile devices (Score:4, Informative)

    by nother_nix_hacker (596961) on Monday October 24 2005, @06:53AM (#13862529)
    The BBC provide specific pages for mobile devices. The front page is way too big/rich for a limited handset.
  • Opera (Score:3, Interesting)

    by Anonymous Coward on Monday October 24 2005, @06:53AM (#13862530)
    My install of Opera is set to identify itself as IE to websites as I am sure many others set theirs the same way on install. So in that light, are those figures trustworthy?
    • Re:Opera (Score:2, Informative)

      There's certainly room for error. If we had figures for how many Firefox and Opera users have their browsers masquerading as IE, we could put together a cludge factor to correct it.
    • Re:Opera (Score:5, Informative)

      by YA_Python_dev (885173) on Monday October 24 2005, @07:13AM (#13862590) Journal
      My install of Opera is set to identify itself as IE... are those figures trustworthy?

      Yes, they are.
      Old versions of Opera that identify themselves as IE by default use a user agent string like this:

      Mozilla/4.0 (compatible; MSIE 6.0; X11; Linux i686; en) Opera 8.02

      So the "Opera" string is here and easily identifiable.

      New versions should simply use the proper Opera UA string by default [slashdot.org].

      If you use Opera I suggest to check that it sends the "correct" Opera UA string: the sky will (mostly) not fall down.

    • Re:Opera (Score:5, Insightful)

      by peterpi (585134) on Monday October 24 2005, @08:02AM (#13862749)
      To the nearest few percent they are trustworthy, even with your Opera install skewing the figures.

      We need to remember that people who do unusual things with unusual browsers are an incredibly small fraction of all internet users. The message of the article is that there's very rougly a 8/1/1 split between IE, firefox and 'other'. That message is not affected in the slightest by Opera, lynx or any other niche browser.

  • by danfreak (876571) on Monday October 24 2005, @06:54AM (#13862532) Homepage
    Interesting. I wonder how much variation there is of browser use by other sites... I imagine BBC is higher than most in the Mozilla-bred catagory, as the BBC News site has posted lots of articles about Firefox over the years. I wonder how different it would be for msn.com, foxnews.com etc.

    On a related note, I hosted some pictures on my website last week that were posted into a fark.com forum, 47.6% of fark readers seem to use Firefox (from some 14,000 hits in two days) - I bet slashdot beats this though!

    • The IE / FF split is actually pretty representative of the world as a whole. Other recent data points show about 85:10 split for IE / FF.

      Of /. users who have visited my site from my sig, the split is almost exactly the opposite, 8:75 IE / FF. That's a somewhat higher percentage of FF users than non-slashdot traffic, but IE is in the minority month after month.
    • by peterpi (585134) on Monday October 24 2005, @07:34AM (#13862658)
      I imagine BBC is higher than most in the Mozilla-bred catagory, as the BBC News site has posted lots of articles about Firefox over the years.

      I doubt it makes much difference. The BBC news site is read by a lot of Normal People who either couldn't care less about what browser they're using, or have no power to change it because it's a work computer.

      I'm really surprised that firefox has such a high share. Of course there have been similar stats released by sites like i-am-a-1337-linux-doodz.com and windoxxors-is-teh-suxxors.com, but to get them from a mainstream site like the BBC must be very encouraging for the developers

  • Fatally Flawed (Score:5, Insightful)

    by Anonymous Coward on Monday October 24 2005, @07:00AM (#13862554)
    I visit the BBC web site multiple times a day, but I haven't been to the "main" page in months. I expect most regular Firefox visitors will have bookmarks or just type a URL that goes past the main page.

    The author does point this out:
    And I must stress again, these figures don't represent the breakdown of visitors to the BBC site as a whole, they are based on requests to the homepage alone, over the course of one week in September. Nevertheless I think they provide an interesting snapshot of web activity.

    but it should have been avoided

  • Slashdot stats?` (Score:5, Interesting)

    by zerojoker (812874) on Monday October 24 2005, @07:03AM (#13862561)
    Would be interesting too. Browser stats, OS stats ...
    • You miss the point of interest with the BBC; it is the number one website in the UK and thus has a reasonably representative audience. Slashdot, however much we love it, does not. I'm thinking male, 14-30, pretty high tech outlook - implying a skew towards Linux / Firefox / etc etc.

      Bottom line - the beeb gives us a good painting; it's not a picture, true, but it is a good picture. Mozilla folk should be pleased with themselves; their strategy has worked rather well.
  • Mirror (Score:4, Informative)

    by Jugalator (259273) on Monday October 24 2005, @07:04AM (#13862566) Journal
    Well, I for one couldn't access that blog. Here's a mirror [mirrordot.org]...

    How about Slashdot generating a mirror link via a neat little "mirror" icon next to the links?
  • by MacGod (320762) on Monday October 24 2005, @07:06AM (#13862575)
    Hmmmmm.... Slashdotted already.

    I have a hunch this guy's web stats are going to show a MASSIVE influx of FireFox users, then a long period of downtime...
  • First here is mirrordot link [mirrordot.org], if you cannot open page (slashdoteffect).

    My site and blog mostly related to Linux and Open source stuff, and here is my exprince so far:
    OS
    Most of the corporate users, uses Windows XP/2000 desktop
    Individual user uses Linux/BSD/Mac OS desktop


    Browser
    Firefox rules
    IE (6.x/5.x)

    So it depend upon your site content, if you wanna see this stats they are here [cyberciti.biz]
  • by ph1l0r (900728) on Monday October 24 2005, @07:14AM (#13862595)
    at companies that run Windows clients. I wouldn't bother to install Firefox more of less by hand on hundreds of desktops myself. The Firefox guys should really get a MSI build ready for easy deployment _and_ update. Firefox is just not 100% enterprise ready like IE is with it's managabilty by group policies. I wonder how many people check bbc.co.uk from their workplace. They might even have Firefox installed on their home computer.
    • by Anonymous Coward on Monday October 24 2005, @07:58AM (#13862736)
      There you go..
      http://www.frontmotion.com/Firefox/ [frontmotion.com]
      MSI installers for Mozilla Firefox! Useful for installing Firefox on a single computer for the home user or deploy across thousands of computers automatically with Microsoft's Active Directory. Use Firefox on your corporate computers to decrease virus incidents and increase overall security. Save time and frustration with our installer that is targeted toward the corporate IT administrator with manageability and upgradeability in mind. This is not just a wrapper around the exe installer nor is it another half baked 'captured' install.
  • Super Respectable (Score:5, Insightful)

    by Mulletproof (513805) on Monday October 24 2005, @07:18AM (#13862610) Homepage Journal
    "but Firefox had a very respectable 9.7% share."

    I use firefox and even I can't keep a strait face reading that line. I mean have some self-worth, man. There's nothing respectable about that. Can't we aim just a tad higher here? Especially if we're gonna tag on the word "very"?
  • by The Hobo (783784) on Monday October 24 2005, @07:21AM (#13862615)
    Remember, with every English-US installation of Firefox comes a preloaded RSS feed on the bookmark toolbar that points to the BBC for news (I say this as an avid Firefox user)
  • One thing I noticed when I installed Firefox, is that it comes with just one live bookmark. It is called: "Latest Headlines", and pulls the feed from http://fxfeeds.mozilla.org/rss20.xml/ [mozilla.org] But, this feed is the same as the main stories feed at BBC. I would figure people would click on these and get some more exposure to the BBC site, more than usual. This has actually made myself more aware of those stories, and made me more likely to visit again.
  • I run a website, a webmagazine in Sweden. It started out as a music/lifestyle webmag, and is now more of a collection of blogs, mostly about music and related things (sports, debate, feminism, lifestyle, TV). In other words, the visitors are not at all tech type guys, but it's definately an inner city, trendy type of crowd. I would not hesitate to call them early adopters. Nonetheless, I was amazed when I checked the browser stats for October after reading this article. WE HAVE 20% FIREFOX VISITORS! Please
  • by LaughingCoder (914424) on Monday October 24 2005, @07:41AM (#13862675)
    The obvious solution is to make the BBC homepage the default homepage for Firefox!
  • Default? (Score:3, Insightful)

    by zaguar (881743) on Monday October 24 2005, @08:21AM (#13862847)
    Remember when you first install firefox, there was this shing RSS bookmark with 'Latest Headlines' and pointing to the BBC news pages?

    Anyone considered that, maybe, that might have influenced the results? Having a default bookmark as the page of the study? You wouldnt take browser results from MSN.com or whatever IE's default home page is.

    Nevermind me though, I just suggested that a pro-Firefox poll might be biased. Karma be dammed!

    • It started with a casual enquiry from a colleague - "I wonder how many Firefox users visit the BBC homepage?" - and before I knew it I was involved in a lengthy statistical analysis of the browsers and operating systems that request the BBC homepage at http://www.bbc.co.uk/ [bbc.co.uk]

      Our old stats reporting tool at the BBC gives a breakdown of requests from different user agent strings, which is where the browsers and operating systems people use to navigate around the web leave their digital fingerprints. It is about to be phased out in favour of a new solution, but I'm not sure that the new system gives the same granularity of data, so once I'd started, I thought I'd look at the figures in some detail before the old system gives up the ghost.

      Now if you've never looked at user agent strings, they are rather dull and geeky, and full of lots of technical gubbins like these examples:

      * Mozilla/5.0 (Windows; U; Windows NT 5.2; en-GB; rv:1.7.10) Gecko/20050717 Firefox/1.0.6
      * Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-us) AppleWebKit/85.7 (KHTML, like Gecko) Safari/85.5
      * Mozilla/4.0 (compatible; MSIE 6.0; America Online Browser 1.1; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
      * Mozilla/4.0 NETIKUS.NET GetHttp v1.0
      * Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Hotbar 4.5.1.0)
      * Mozilla/4.0 (compatible; MSIE 6.0; Windows CE)
      * Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20031007 Firebird/0.7
      * Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; T312461; BT [build 60A])

      There are of course some caveats around the figures I'm about to talk about.

      User agent strings aren't an exact science. Or rather, they ought to be, but in the real world the come out a right mess. I've done my best to untangle them, but I still ended up with a significant number of user agents that I could not identify properly. And that is before we get started on the corporate networks that use the UA string to broadcast their corporate branding to the world whilst masking their operating system. Or requests claiming to come from both Internet Explorer 6 and Internet Explorer 5.5. Or that claim to be from a particular Linux distribution and Windows 98 at the same time. Or the plain weird like the inadvisably named KummClient from Hungary that proudly proclaims 'Linux rulez' to anyone like me dull enough to be delving through their logfiles.

      User agent statistics on something as big as the BBC homepage could almost be the very definition of the long tail. The most popular user agent string - IE6 on Windows XP - clocked up nearly 6 million requests. I only counted user agents that had made more than 50 requests, but between 6 million and 50 requests there were nearly 11,000 different user agents to look at. Examining that number of requests accounted for 95% of the reported traffic, but only around 1/3 of the stats report. I initially suspected that counting the whole of the tail was likely to increase the market share I derived for the quirkier set-ups, but a random sample showed that a large proportion of the tail consisted of the most popular browsers and operating systems, but with different installed toolbars or corporate network messages that distinguished them as a unique string.

      And I must stress again, these figures don't represent the breakdown of visitors to the BBC site as a whole, they are based on requests to the homepage alone, over the course of one week in September. Nevertheless I think they provide an interesting snapshot of web activity.

      In total I've examined around 32 million requests to the BBC servers - although some of these have been discounted as 'unknowns' and some originate from crawlers and spiders.

      The complete dominance of Windows XP and Internet Explor
      • In total I've examined around 32 million requests to the BBC servers - although some of these have been discounted as 'unknowns'

        I would be interested to know what percentage were discounted as 'unknowns'
      • by YA_Python_dev (885173) on Monday October 24 2005, @07:50AM (#13862701) Journal

        Windows Operating System Share

        Concentrating on just Windows alone we can see that Microsoft have done a very thorough job of converting their user base to the most recent iteration of the software. Windows XP accounts for just under 70.5% of the Windows requests, and Windows 2000 a further 17.4%. That means in total around 88% of users of Microsoft Operating System products are using the two most recent consumer releases.

        Windows 98 features in 7% of requests made from a computer running a version of Windows, and after that the figures are very small in terms of market share. In fact the next largest figures is a clump of 'Windows other' including Windows CE, and various unspecific Windows NT user-agents that I couldn't pin down to a precise version.

        Operating System Share of Windows Requests to the BBC Homepage
        Windows XP - - - 70.5%
        Windows 2000 - - 17.4%
        Windows 98 - - - 6.99%
        Windows (Various versions including CE, 3.1 and ambiguous UAs) - 2.23%
        Windows NT - - - 1.90%
        Windows NT5.2 -- 0.63%
        Windows 95 - - - 0.21%
        Windows Vista -- 0.16%


        Chart illustrating the version share of visits to the BBC homepage using Windows software

        Mac Operating System Share

        I was frustrated in my attempts to similarly breakdown the different versions of the Mac OS that people were using to request the BBC homepage. I established that from the requests we saw I could identify Panther as supplying 31%, Tiger supplying 21%, with Jaguar lagging behind at 3%. However there were 41% of requests where I could identify that the computer was a Mac, but not the specific version. That is because Safari helpfully supplies in the user agent string the WebKit build, allowing the precise version of the OS to be identified, but most other browsers do not.

        Linux Requests To The BBC Homepage

        The number of Linux requests to the BBC homepage was very small, representing only 0.41% - less than 100,000 - of the 32 million requests included in this study. With such a comparatively low number I didn't take the time to delve into which different distributions were driving the requests.

        The figures may, however, mask a slightly higher use of Linux. Since the user agents generated are more likely to be unique, they are more likely to have fallen into the statistical long tail. However I should add that my random samples of the tail did not show that it consisted entirely of Linux, in fact as I mentioned earlier, a lot of corporate-branded Windows networks show up in the tail.

        Legacy OS Systems

        We have some fairly strict standards for supporting legacy technology at the BBC on the client-side - but the long tail of older OS software visiting the BBC homepage is amazing. We still saw over 300 requests for the BBC homepage coming from machines claiming to be running Windows 3.1, and around 200 requests from machines claiming to be persevering with 0S/2 Warp.

    • by Vo0k (760020) on Monday October 24 2005, @08:18AM (#13862831) Journal
      Yeah, switch to "googlebot" and have free access to all these pay-for-registration sites.
        • ... am I using the wrong useragent?

          The googlebot UA string currently is (remove the space in "ht tp"):

          Mozilla/5.0 (compatible; Googlebot/2.1; +ht tp://www.google.com/bot.html)

          or:

          Googlebot/2.1 (+ht tp://www.google.com/bot.html)

          Yahoo:

          Mozilla/5.0 (compatible; Yahoo! Slurp; ht tp://help.yahoo.com/help/us/ysearch/slurp)

          MSN:

          msnbot/1.0 (+ht tp://search.msn.com/msnbot.htm)

    • by julesh (229690) on Monday October 24 2005, @09:37AM (#13863297)
      Is the BBC homepage supposed to reflect some important or signifigant user base?

      Yes. It is probably the broadest cross section of mostly British web users you are likely to find on a single site.

      The fact that nearly 10% of those users use firefox is particularly relevant, and is a good weapon for those of us who do commercial web design to persuade our clients that the extra work to support alternative browsers properly *is* worth it.